CTI Applications provide the capability to do the following:
- Accurately answer incoming calls with ANI identification
- Provide database information to view on-screen at the same time the call comes in
- Automatically route and re-route calls by "drag and drop"
- Automatically outbound dial and speed dial from a computer-resident database
- Identify incoming customer calls and transfer them to predetermined destinations
 | Comdial |
| Tadiran |
[Business Telephone Systems | Automated Attendant/Voice Mail | Automated Call Distribution |
Paging Equipment | Voice/Data Networking | Computer Telephone Integration | Call Accounting | Category 5 Wiring/Fiber Optic]
Copyright © 1996, Scott Telecom & Electronics
Last Updated - November 25, 1996